A few helpful answers

Frequently asked questions

What is AprilTail?

AprilTail is a pet lifestyle brand inspired by April, our curious little black cat. We are building a collection of thoughtful everyday essentials for pets and their people.

How do I choose a size?

Review the measurements and fit notes on each product page, and visit the Size & Care Guide. Supplier-confirmed dimensions need to be added before any product is offered for sale.

How should I clean a product?

Use only the cleaning method confirmed on that product’s care instructions. The starter catalog does not contain verified product care details.

Where do you ship, and how long will delivery take?

Shipping destinations, costs, and timeframes have not been configured yet. Confirm your fulfillment arrangements and publish your shipping policy before enabling checkout.

How can I contact customer care?

Add your verified customer-care email address and response hours here before launch.